We took in our truck to see exactly what was wrong with it. It had stood idle for about 2 years. They were very professional and always in constant contact, via text, email, and phone call, regarding updates and if anything new arose. They gave us options that were affordable. They went above and beyond when we couldn't find the key fob, they brought in a person to make a new one, and to make sure the truck would pass smog, they took it to get smogged for us as well. I highly recommend them.